Digital Marketing Agency in Bangladesh | BrandTOM

What is a Digital Marketing Agency? What Does a Digital Agency Do?

With a Simple Definition and Real-Life Examples

Learn the right meaning of digital marketing agency.

What is a Digital Marketing Agency and What Does It Do With Meaning

By Anis Fagun

I couldn’t but felt dumb when one of my new students asked a question. “What is a digital marketing agency? What does a digital marketing agency do?”

Why was I dumb to hear this? Well, answering too obvious questions isn’t easy. 

Everyone knows what a human is. Now, if you ask me what the word human means. 

It will again be difficult for me to answer this question.  

Because everyone knows what the term human means. 

We are ourselves human. 

My new student’s question was just like this.

BTW, the term “digital marketing agency” is obvious. 

But every term should have its meaning so we can communicate that appropriately. 

So, I am gonna construct a real-life definition of the term digital marketing agency.

Let’s get to the point.

What is a Digital Marketing Agency? With a Simple Definition

A digital marketing agency is a business that strategizes marketing campaigns and promotes products and services with the help of electronic or online media.

While answering this question, we will go through a 4-step process. 

Step 1: What is digital?

Step 2: What is marketing?

Step 3: What is agency?

Step 4: What is the definition of a digital marketing agency?

Wait. This isn’t gonna be that tedious. Let’s have simple, comprehensive definitions of all these. Read on for the weird definition below.

What is Digital?

Digital is an electronic or online method of processing, storing, and presenting data. 

What is Marketing?

Marketing is the process of promoting a product or service and other activities related to it. 

What is an Agency?

An agency is a business that provides services on behalf of a person or organization. 

What is a Digital Marketing Agency? A Simple Definition:

A digital marketing agency is a business that strategizes marketing campaigns and promotes products and services with the help of electronic or online media.What is a Digital Marketing Agency - A Simple Definition

Let’s Think of a Digital Marketing Company in Real Life


For example, Anistom Limited is a company that sells products online. The company needs to do marketing on online media like Facebook, Google, YouTube, etc. 

Now, Anistom Limited requested BrandTOM to do their marketing activities on their behalf. 

BrandTOM attended meetings with Anistom Limited. Then they prepared plans and started to advertise on  Facebook, Google, and YouTube. 

In this case, BrandTOM is providing digital marketing services to Anistom Limited. So, Anistom is a client and BrandTOM is a digital marketing agency.  

I hope, now you are clear about the definition of a digital marketing agency. 

Let’s explore digital marketing agencies with some more details below.

What Does a Digital Marketing Agency Do?

As you have just read the previous section, you know digital marketing agencies provide online marketing services to clients. 

Now you may ask, “What are those digital marketing services that an agency provides?”

A Digital Marketing Agency Provides the Following Marketing Services:

1. Search Engine Optimization: 

Digital agencies offer search engine optimization services. It involves the activities aimed at ranking web pages on search engines like Google, Bing, Yandex, etc. 

Search Engine Optimization helps businesses get organic clients/customers from search engines without spending a penny on advertising. 

2. Social Media Marketing: 

Social Media Marketing is one of the most common services offered by online marketing companies. 

It’s simply the process of promoting a company’s products or services on social media channels like Facebook, Twitter, Instagram, YouTube, LinkedIn, etc. 

3. Email Marketing: 

Many digital marketing agencies offer email marketing services to their clients. Email marketing is the process of generating email leads and promoting products or services to those email leads. 

A company can conduct Email Marketing campaigns to achieve diverse goals. 

Sometimes it may do email marketing only to boost the brand or to remind the potential leads of their brand, products, or services.

And, sometimes it can do email marketing for directly selling products or services to recipients. 

4. Content Marketing: 

Content Marketing is a special form of modern marketing. It takes a unique approach while selling products or services. 

Content Marketing helps potential audiences with information, entertainment, etc. that they look for online. This method hooks customers/clients with value-adding content. 

5. Online PR: 

Online PR is the process of communicating with stakeholders of a company and maintaining relations therewith. 

It’s not a very common service offered by digital agencies. However, BrandTOM offers both online and offline PR services all around the world. 

6. Website Development: 

Most online marketing agencies offer web development services to their clients. If you are looking to develop a website that should generate sales or do the branding things properly, you should consider a digital agency like BrandTOM with the capability of web development services. 

But if you need robust web applications, digital agencies are not ideal vendors in that case. Then you should go to a full-fledged software development firm. 

7. Online Branding: 

Online Branding is the process of creating and maintaining your brand with the help of online channels. 

All the digital agencies don’t offer online branding services. Some advanced digital agencies offer this type of service. BrandTOM offers quality branding services to clients around the world. 

8. Online Advertising:

Online Advertising is a common serving in digital agencies. Most agencies offer social media advertising, Google advertising, YouTube advertising, etc. 

Online Advertising services help companies to get some instant results in terms of generating leads or even sales.

What Other Things Digital Agencies Do?

Imagine a real scenario. We learned that digital agencies provide the above services. Now, a digital agency can’t whimsically start providing those services out of nowhere. 

The process should look like this: 

The digital agency approaches 10 companies for services. These are:

  • A Limited
  • B Limited
  • C Limited
  • D Inc 
  • E Nonprofit 
  • F Limited
  • G Limited
  • H Limited 
  • I Limited 
  • J Limited 

3 of them- A Limited, D Inc, and J Limited responded with some interest. 

Then what will the digital agency do? Imagine. 

They will set appointments with those 3 companies and then conduct meetings and try to convince them about their services. 

Now, if the agency can convince any one of them, they will start providing services to them. These are what digital agencies do. 

Let Me Sum Up: 

A digital marketing agency provides various types of online marketing services to their clients based on requirements. 

A digital marketing agency can do many other things and can provide many other services. 

I have just given some examples to make you clearly understand what a digital marketing agency is and what it does.

Some agencies offer services within their country of origin while some others like BrandTOM offer services to clients all around the world.

Let me know what you think about digital agencies in the comment section below.

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